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Mike arrived promptly and with a smile and genuine...

Mike arrived promptly and with a smile and genuine friendliness with professionalism. He was very respectful in everything he did and carried a 92# one piece toilet all by himself up two flights of carpeted steps to get the toilet ready to install in our master bathroom after removing the old toilet. The job was completed in about two hours and he left our bathroom in the same condition it was before.
He provided expert and knowledgable skills and answered any questions I had about the new toilet in a direct easy to understand manner. This plumber serviceman exemplifies well all the needed skills, personality, and people skills needed to do his job. I would highly recommend that he be a candidate in your office for training new service personnel you may hire, as the trainer of superb people skills and dealing with customers in their homes while completing their assigned work tasks with the right attitude and the right expertise level and right attitude about people and customer service. In essence, he could be a team leader and a trainer for your company in addition to doing great plumbing jobs for your company. Everything about Mike was exemplary. I am a very satisfied customer and give this employee a 5 star rating on all aspects of his job performance. Linda Logas of Omaha NE 12-16-19.

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