I understand security is important but why do I ne...

I understand security is important but why do I need to reset my password so often. Why does it take hours for a password reset to be sent to my email. Why when I call can I not get a hold of anyone!?! Support your customers and maybe make it slightly easier to use your platform. While I am here, you desperately need to redesign your landing page when I login. Not at all user friendly.