Well, another great experience; today being able t...

Well, another great experience; today being able to say that is rare in any service industry. I purchased my present vehicle at anther dealership, used, who basically failed to service the vehicle when mechanical problems arise. I had heard some good things about Joyce Koons and brought my vehicle to them for the service I needed and have been returning ever since. I pass several dealerships and other shops on my way to Joyce Koons when I take it in for service knowing that I can trust the staff to inform me of what I need.

The staff is very professional and attentive to my needs and appear to be empathetic to the to circumstance at hand. My recent repair was costly and after the service writer's explanation of the issue I felt comfortable with moving forward with the repair.

I drove away satisfied and by the way the vehicle is running great.