Brett Lawson

Review of Eugene Water & Electric Board ...

Will give 2 stars because the services were consis...

Will give 2 stars because the services were consistent. However, the customer service is less than acceptable. Please fix your website as the "stopping a service" link online leads to a web page that only allows you to START a service. Given that I am unable to accomplish stopping my service on my own, I am forced to call customer service, in which I am informed that nobody is available to assist me. If you are going to have self-serve functions to reduce customer service representative burdens, at least have your self-serve functions working correctly.