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Antoinette Hemberger

4 years ago

This clinic is in conjunction with the Phoenix vet...

This clinic is in conjunction with the Phoenix veterinary clinic on 32nd st and baseline and through experience, will not recommend this practice or anyone in conjunction with them. Both clinics owned by same person. Both services extremely expensive. My dog had a dermatological issue that the vet chalked up to allergies and prescribed a regular dosage of Benadryl (NOT safe or wise advisement) and gave her high powered steroids to get rid of the rash. They were supposed to call and check up with me and never did. When I called back to share that her DERMATOLOGICAL ISSUE (falsely stated as allergies by the doctor) was not gone after 2 weeks of adhering to, I was forced to leave a message with the staff and still, one year later, NO RESPONSE.

At the visit last year with the Phoenix veterinary clinic (ASSOCIATED WITH THIS CLINIC IN LAVEEN), I was told my dog needed gingoplasty surgery and now that I can afford the thousands of dollars for this surgery, I decided to call back the Phoenix veterinary clinic and give them a second chance considering the reviews seemed good. NOPE. Was confronted with the most rude office staff that received a polite, articulate, and short voicemail this past Sunday. It is Friday, today. Five days later and still no return call to schedule an appointment.

0 stars out of 5 for this clinic being associated with a less than honest, not diligent, and totally non friendly staff.

I will spend quality time ensuring that the 2 or 3 family friends I have sent to this clinic steer clear of PHOENIX and LAVEEN VETERINARY SERVICE.

See other google business page of PHOENIX VETERINARY SERVICE to see the other review that is in more detail of the subpar service this clinic offers and is affiliated with.

Find a different vet!

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