Gabby Brown

Review of Total health care

Customer service is "horrible". I had contacted th...

Customer service is "horrible". I had contacted the total health care building that is located on Grand Blvd Detroit Michigan. The woman "Jami" who picked up the phone was so rude and unprofessional. This lady really was screaming and trying to argue with me on the phone. Just because she got irritated that I was asking her questions about my daughter health care plan. I never experienced customer service like that before. I understand people be having they own personal problems going on in life but there is no way a employee should ever be rude/disrespectful to a customer especially if I am not disrespecting you. I will be changing my daughter healthcare insurance ASAP. The insurance is not good and the customer service and Detroit Michigan at the Fisher building is horrible please bring people in that know how to communicate.