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i've been bringing my child here for swimming for ...

i've been bringing my child here for swimming for a very long time & this centre is going down hill, changing cubicles are dirty, the seats have been taken away so you cannot watch your child having swimming lessons, the showers which you rinse off in before & after swimming are cold & feeble, alot of the staff are unfriendly & reception staff are the least welcoming i have ever met, everything seems to much hassle & their eyes appear to be on the computer screen in front of them instead of on you. there also needs to be clearer rules on hygiene in the pool when it comes to childrens verrucas for example! 1 lady called the desk to ask wether her child could come because he had a verruca & they were told that they could as no children seem to catch them there. my child had to miss 4 weeks of lessons after catching one, & when i asked the lady on reception what the rules were, i was told there arent really any & that there are swim socks available.. it needs to be made clearer to parents that children should wear a sock! the swim teachers are nice, & if it wasnt for them, & the fact that this center is local to me, i would never go there & i wouldnt recommend it to anyone either.
I HAVE UPDATED THIS REVIEW BECAUSE I AM SIMPLY APPALLED AT THE LEVEL OF CLEANLINESS & HYGIENE!
NOTHING GETS DONE ABOUT IT, DESPITE USERS CONSTANTLY COMPLAINING ABOUT THE GRIME WHICH IS THICK ON EVERY SURFACE OF THE CHANGING CUBICLES & TOILETS! .. COLD SHOWERS ARE STILL A REGULAR THING, THIS PLACE NEEDS TO CLOSE FOR A COMPLETE DEEP & THOROUGH CLEAN! ... APPARENTLY THEY ARE CLEANED EVERY HOUR? BUT I BELIEVE THE PHOTOS TELL A DIFFERENT STORY!
HERE ARE SOME PICTURES I TOOK OF JUST ONE OF THE TOILET CUBICLES, & JUST ONE OF THE CHANGING CUBICLES.
I THINK ITS ABOUT TIME THAT ALC TOOK NOTICE & SORTED THIS DIRE SITUATION OUT!

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