Receptionist Mohamed El Sheimy was very helpful an...

Receptionist Mohamed El Sheimy was very helpful and welcoming, rooms were clean and comfy, housekeeping was fine, location is great being it 5 mins walk to SOHO and one of the best spots for diving and snorkeling, excursions agent Sayed was amazing and the trips arranged by him were very satisfying, on the other hand, the animation team was very bad, almost nonexistent, and the food tasted awful with no varieties, one of the waiters in the new side's main restaurant was very rude, I don't remember his name but he looks tall, apparently he hasn't been taught how to speak to guests for he seems to think that he's serving in a Koshary restaurant downtown.