Krystal Zoulo

Review of Buff Whelan Chevrolet

I ve never made a review on google and this is my ...

I ve never made a review on google and this is my 1st time so I hope I m doing this right. There was something that happened and it has been bothering me ever since. So I hope this is the correct place for this info. I was with my aunt who s in her 70 s and she very hard of hearing. We was greeted by a very nice and friendly young man who even opened and helped her out of the car. Not sure of his name since sadly he was not wearing a name tag. But the women Sarah I think that s how it was spelled; was wearing one. (She has the fake red dyed hair).. she was very rude and demeaning. Not only to my aunt, but to the man who opened the door for her. She was basically yelling at her since she couldn t hear what she asked at 1st. Then continued to talk down to the other co-worker. I don t remember everything that was said but I felt so bad for the young man and even more upset for my aunt for the way she was treating her. Kept seeing her rolling her eyes at everything, especially when she said I can t get my car washed from something on my windshield.. When she pointed out this damage it simply whipped away. It was just dirt that was stuck on the window. Big eye roll again. You might want to train the person on what respect means...

To add, I know a no cell phone rule is pretty much impossible and unrealistic in today s day in age. But we waited nearly 5 minutes before we were checked in by a service writer person (people behind all the desks) to have our car looked at. All of the of them were down looking at their phones. If I m standing waiting, it just be nice to be a prompt check in when they are just unaware of their surroundings.