Shaneka Herbin

Review of Southeastern Furniture Reps

I will never buy anything here again! Not an issue...

I will never buy anything here again! Not an issue with the product but I already paid $550+ for bed set and delivery. Then delivery guys come and say they don't set up because I didn't pay an additional fee! Mind you this is after I called back to store and told them I was was never told about any additional fee and was basically advised the $25 was it when we were there. All he said was maybe give them something to put it together. NO!! I have already paid $$$ and was never told anything different until they're here?! And the guys here tell me it's $85! To put together a bed rail????! No head board or anything more. I only bought the bed rail for a spare room bed. I have been getting things from there for years, family members also, but this experience will make it my last. And I'll make sure they know also. Even Walmart's fees for delivery and setup are set and advised to their customers & this place thinks they'll get $85 for a setting up a bed rail?! Never again! We have gotten larger items from Lowe's and Walmart and no extra fees or your people's side hustles on customers last minute! Lost a loyal customer!