A snap of severe cold weather left me without heat...

A snap of severe cold weather left me without heat or water on my first floor. I had called two other local plumbing companies and they were swamped and couldn't schedule someone to come out for several days. I didn't wish to risk waiting so I called Cranney and they had someone out that same day. Jason came out first informed me someone else had to come out as he felt I had a broken water pipe. Thawing it more would risk water damage. The next day (Saturday) Frank came out and isolated and completely replaced the split pipe and determined the cause was the work I had done this summer to replace wood rot outside the house in the same area. The company removed all insulation and never replaced it. Frank did an excellent job in insulating the area from inside the house He communicated what needed to be done both now, and later. He was extremely helpful, especially knowing I am on my own for any maintenance for the house. I would recommend and refer (Cranney) him to anyone I know. Kudos to Frank for a job very well done!!!!