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Let me first start by saying that the new car sale...

Let me first start by saying that the new car sales department at this dealership is great, and I have had great experiences dealing and negotiating with them and also they sell great cars, But unfortunately that's where it all stops. Run and hide from this dealership solely because of their finance department. My family and I have purchased 2 brand new Toyotas from this dealership the last 2 years and even though we had a terrible experience with the finance department the 1st time we purchased a Toyota I gave them another chance In December 2016 and purchased another vehicle from this dealership with no problems. But I encountered another nightmarish situation with them in march when I was buying another automobile from them. Even though the sales and negotiating part went very smooth it all changed when I stepped into their finance department to sign the papers. The person handling my paperwork was so rude and condescending that I simply walked out of the dealership without buying this vehicle.
So my advice to anyone who is in the market for a new Toyota is to stay away from this dealership unless you are paying cash or they are the only ones that have the model and color combination you are looking for, and even then take an attorney with you to close.
2 out of 3 bad experiences with them in last 2 years has left such a bad taste in my mouth that I could not even convince myself to buy another Toyota.

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