H

Hungry Trucker

4 years ago

Checked in on Christmas Eve. Found out that the re...

Checked in on Christmas Eve. Found out that the reservation line did not book room properly. Luckily there was a room available that I wanted. Went to room. Room was not too bad TV was way to small for room tv in bathroom was a correct fit and was brighter. Phone did not work, faucet in shower broke. After letting valet park vehicle, thinking I was in for night thats when I found out that 4 restaurants in building only 1 was open. Brew Brothers reviews are horrible and after eating breakfast there on Christmas morning they lived up to all bad reviews. Slow service burnt food. After spending that amount of money on a room there should be more offered to customers. We had to drive after waiting 15 min. for valer to retrieve truck we had to leave the so called RESORT just to find a restaurant nearby to go eat at. RESORT means a different thing to the ISLE than it does to me. A resort should have restaurants open all the time not just a couple of days a week. Buffet is priced out of sight for normal people would want to pay lower price make more available if your going to take every penny in the casino and hotel. Look I could have got a room at Comfort inn and had more choices of food closer and a continental Breakfast for a third of what I paid at the ISLE will never set foot in this so called RESORT again. I'll drive to Tama before that.

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