I couldn t even make it through connecting with th...

I couldn t even make it through connecting with this place. They were sent a request through the oncologist office and weeks went by without a word. The team sent another request. A woman called and left a messages speaking at the speed of light and left no name. I returned the call and they asked me who called I said they didn t leave a name. The lady replied ok does that means we are going to have to start alllllll the way at the beginning. Ok so I did and we went through all of that to be transferred, put in hold then told whoever was in a meeting and they would call me back. Today someone calls again leaving a message with no name. I call back the number she left, I said I m returning a call in ref to *name.....the woman says hold on who, I repeat myself and she says who called you. I said she didn t leave a name, she responds ok well we are going to have to start alllllll the way over from the beginning. She says is this an existing patient I said no she said uhhhhhh no what? I said never mind we don t want your services. If you are that slow at responding to requests, that rude and unprofessional you should not be working in this type of capacity. It s stressful enough trying to get your loved ones help nobody needs issues with a company before you can even establish a relationship. Poor behavior in the beginning is the only red flag I need.