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Mark Morrison

4 years ago

My mother arrived on Jan 6 and was there for 9 day...

My mother arrived on Jan 6 and was there for 9 days , I can t express how appreciative I am about the care she received from the moment we registered at the front desk with the smiling faces. Then we were in the ER and her nurses Sarah and Brieanne and Rebekah and pct Esther were always on top of her needs . The emergency room Dr. Patel spent the time explaining everything to my 88 year old mother so she understood , this was very imp!! The ER Ambassadors Dee and Amy kept my mother informed and comfortable during the entire ER time . Manager Tatyana and assistant manager also checked on me and my mother which was comforting . Then my mother arrived to 4 south , the care was consistent on every shift and each and every person that interacted with my mother stood out and made an impression. Please every nurse and Pct stood out !!! nurses Alissa , Cait , Sol,Hunter,Blessy, Laura ,Cindy ,Aline,Steph,Amanda,Eunjin . Pcts Ashely Mary,Shirley,Joanne ,Jeanene,Dawn,Maria ,Matt,Jack,Arrianna all so caring and went above and beyond .The Evs team John, Tom and Michele were amazing , Debbie Fisher daily checked on my mom and made sure her room was spotless and even Got her mind off of her being in the hospital . The food service team went out of their way to make sure all her meals were delivered and took the time to make sure all her dietary concerns and request were met above and beyond. The cook Joe Leroy was outstanding and even took the time to check on her himself !!!! . Jeremiah and Brian and Ted P. Cant thank them enough . Dr Younan and Dr Yemi and Dr. Ani daily communicated with me and my mother on her plan and never left us out of the loop . Patient Experience manager Joe Monica was instrumental and helpful daily checking on her as well as Ron from Experience. I have to highlight Dr Mansour who really took extra time and looked into finding out the root of my mothers issue for passing out . His bedside manner was beyond what I expected . Cheryl and Maureen the concierge with their daily visits and helping mom feel loved , front desk Greeters Cynthia and Bernadette also so warm . This review could go on and on . Myself and my family were so touch and again this is Why Bayshore Medical stands out all these people impacted our experience and we will never forget it , if we forgot anyone I m sorry .Bayshore is the place to go it s not what it was years ago the people here go out of their way to help you and you never feel like a number .
Thanks for taking care of our mom

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