Alexis D

Review of Cerexa Inc.

First time I went, the place was uncomfortably emp...

First time I went, the place was uncomfortably empty. It was unnerving. I pretty soon got an idea of why. Umami is supposed to mean "savory." I think these people confused the meaning for salty. Ugh. There's not enough water in the world to make up for that meal.

But things happen so I thought I'd try the again. This time, the service was inexcusable.The server completely forgot I was there. When she finally realized, she was so embarrassed that she disappeared and literally didn't come back. What??? When I finally got a manager, he lamely stuttered something about how she must be busy. Excuse me? Are you serious? What a total joke. No wonder this place is empty.

Save yourself the hassle and go some place that actually knows what customer service and hospitality and Umami actually are.