R. Morrow

Review of The Briarhurst Manor

As usual, we were excited about the evening as we ...

As usual, we were excited about the evening as we have visited the Manor before. As expected, we we greeted warmly and sat in a very quiet corner among several couples enjoying the evening as well. Our server was delightfully attentive so we expected the true Briarhurst hospitality we had experienced several times before. We started with the Bisque, which was and has always, been incredible. In addition, we ordered the cheese plate as an appetizer, with the Wild Boar and Fillet as entrees, and finishing with the cheesecake and creme brulee. Now, I understand that serving times may have been a little longer due to the occasion and ambiance being portrayed, but they were longer than expected. Up to this point, all is well until we see a couple with a baby being sat by us. Now, don't get us wrong. We have kids and we love to take them out to eat as well but... it's a Special Valentine's Day Dinner specifically advertised for couples. The entire reason for coming to this venue was to have COUPLE time WITHOUT the kids. If I had wanted Family style surroundings for this special day, I'd have gone to Texas Roadhouse! And, for the record, by no means is the couple to be faulted. They were simply looking for a rightfully deserved moment for themselves, as well! However, this changed the mood and celebrating became more of a dash to finish our dinner before having to experience the inevitable natural baby things. Unfortunately, the fillet was overdone, med-well over the med-rare requested, so the wife and I ate the Boar while we waited. When her dish arrived, the meat was cooked well enough, but the root vegetables were raw. We didn't have much luck with Creme Brulee either as they forgot to fire the candy sugar crust and gave us wet custard instead.

February 14th is more than just Valentine's Day for us. It is also a day of remembrance for those that celebrated our love and we lost on that very day. When I spoke with Ken Healey, GM, regarding the experience, he did offer to do something for us in light of the experience. Unfortunately, we are not in the area so revisiting was not an option at the moment. Albeit, not sure he truly understood the situation. He mentioned that if he had been on the floor that evening, he would have made sure the couple kept the baby quiet. Hmmm, I wonder... Since when can ANY couple make sure, or better yet, guarantee, their 1 yr. old child stays quiet?!

At any rate... been a month since the incident and we have yet to see a semblance of "doing anything" for us.