I ordered something online. So that it arrives the...

I ordered something online. So that it arrives the next day I ordered it by express shipping. I.e. I ordered Wednesday morning around eight, Thursday was a holiday and I received an email that the goods would arrive on Friday!
Puff cake! Nothing came on Fridays and, according to the broadcast, hadn't even left the house! Very annoying since it was a gift and announced to the recipient. Also annoying that I paid three times for this supposed delivery within 12 hours.
Many thanks too !!!
Contact with customer service using the form provided has so far resulted in NULL!
That was definitely my first and last order !!!