I really needed someone to listen to my concerns a...

I really needed someone to listen to my concerns and questions, as I am a full-time caregiver for my elderly and disabled mom. My first call was a success as I was greeted with a warm welcome, and I was given a folder and booklet with local resources when I attended my first meetup.

This was great and I afterward chose to further attend their caregiver support meetups. Honestly at times, the caregiver support group meetups left me feeling uncomfortable. You get people of all backgrounds and circumstances at these meetings. I was extremely nervous speaking to a group of strangers but my anxiety went through the roof when some people became very emotional or even overly assertive. I am very hesitant to return to those meetings for that reason.

On a different note, I have had issues with communication with their staff. Such as, being told they would contact me only to miss their phone call and having to call back to and leave a message. No one has called me back. I think this place has good intentions and has been helpful for people but my experience has left me thinking that it not always roses and rainbows.