I have cancer and come to the university medical i...

I have cancer and come to the university medical infusion center, I always make my appointments on time or am earlier but they never get me in for at least 15 to 30 minutes, while in the back it takes another 30 minutes to an hour before I get my meds to get started. I don't understand why it takes so long. 1.5 hours to 2 hours before I get started.