I got a suite upgrade from for $72 and I pointed o...

I got a suite upgrade from for $72 and I pointed out that on their website the suite was now only $72 but I still got charge for my regular room (around $20) plus the upgrade, when I got to the suite there were spider webs on the windows and the bathroom hadn't been cleaned properly looked like someone had urinated on the bathroom floor.
We got transferred to another suite.