Adam Stark

Review of E.l. harvey & sons

We were meant to take over billing and service for...

We were meant to take over billing and service for a recycling dumpster shared by our business and other businesses on the block, when the business that had the account closed. We confirmed this with our rep, over the phone and in writing. We shared our accounts payable contact information, our billing address, etc., etc. We were very clear we wanted to continue service.

Today, they came and took the dumpster with no warning.

In our previous conversations (over the phone and in writing), we said we wanted to hold on to the dumpsters "for the time being" and re-evaluated in Spring. That seemed fine. Now they say they can only leave the dumpsters if we sign a 5-year contract.