Sheila C

Review of Woodcliff Hotel and Spa

On the positive side the beds & bedding were wonde...

On the positive side the beds & bedding were wonderful. Nice bathroom & refrigerator & coffee bar.
BUT I lost most of a night's sleep due to extremely loud popping & plunging noises that came from the metal HVAC unit & different places in the walls. On a safety note also there was a significant long wrinkle near the entry with a a bunch of smaller ones - in the carpet. This is a major tripping & fall hazard.
Upon check out I shared the above information with the desk clerk. She acted surprised but did not express concern or apology for my disappointing experience.
Frankly I am very surprised that such a quality hotel with be found with such a faux P as when it comes to guest rooms, especially given the attention to other details.