Brandyn Pilon

Review of AVALON BAY COMMUNITIES

My wife and I lived at Avalon Potomac for one year...

My wife and I lived at Avalon Potomac for one year. The staff is very nice (John is great), but unfortunately will not do much when you complain about noise, the walls are very thin and you can hear everything from all four sides. The real problems come when you move out. One of the front staff members was rude and was not helpful in the least bit. After we moved out of the apartment we were never informed of the move out inspection. A few months later I received a call from Avalon telling us that we owed over $700.00, after I had them break it down they told me that they had to replace the carpet. I knew that something was wrong because A) there was nothing wrong with our carpet when we moved out, and B) we were never told when they were doing the move out inspection. After a few months of going back and forth they finally told me that we no longer owed for the carpet. Either A) they never replaced it and were trying to charge us or B) since we weren't notified of the last inspection we did not have to pay. Either way, shady company.