I urge EVERYONE to avoid purchasing anything eithe...

I urge EVERYONE to avoid purchasing anything either through this business, or any product that they distribute. My experience started with two DeWalt branded heated jackets; I believe has licensed their name to Radian for the jackets, as Dewalt warranty wants NOTHING to do with product, pushing anyone to Radians. Both new products are defective, they can't find these ever sold to Lowes (bad bookkeeping), and as these are discontinued, won't verify what they'll send back after I pay for shipping on NEW product. Promised to escalate situation (48 hours promised response time; 9 days with no response). Customer support, has been HORRIBLE to deal with. DeWalt hasn't been of any help. My advice, stay away from ANYTHING Radians distributes.