I have been a member of the YMCA for over 25/years...

I have been a member of the YMCA for over 25/years and this is my second very disappointing experience.
I feel that I must express my concern and make you aware of what happened to members of a class today.
I attend the 10:30am Water Aerobics class and today I was disappointed in the management and the way that they suspended the instructor of this class. There has been problems with the number of people in the class and the opening of lanes. I was there when management felt that the class size did not merit the opening of additional lanes last night. Management did not see the additional people that came in after they left. I come like many others for health reasons and this instructor has been instrumental in helping individual lose weight, come off of insulin, solve knee problems etc. This instructor as many know has some of the larger classes at the YMCA. Instead of suspending him for trying to do his job management should be proactive in trying to meet the needs of the members who patronize the YMCA. I asked how long was the suspension and I was told indefinitely. How can one be suspended indefinitely? There were people waiting in the pool and no one from management bothered to go in to tell them that there would not be a class today. Class members called to see if there would be a class because it was raining today and when they got there they were told no class. This was clearly no consideration for your members.

This is why I rate your services a one today.