Why in the world cant you post a local phone numbe...

Why in the world cant you post a local phone number??? There is no reason . Very annoying. I am not wanting to talk to someone at a call center in washington, new york or somewhere else. I wish to talk to someone at the bank in Kansas City, thats why I looked on Kansas City Federal Reserve web site. Courtesy should be your first order of business in a bank, or better known as customer service.