Christian Edelmann

Review of DPD

Unfortunately, of all delivery services, DPD is th...

Unfortunately, of all delivery services, DPD is the worst. In 90% of the cases, the messenger doesn't bother to drive to our address, but delivers the parcels directly to a pick-up shop. We live on a large site and DPD doesn't want to look for the entrance there. There is also no collection card left.

In 10% of the cases the parcel does not get beyond the DPD distribution center. So it is not delivered at all. Bad luck.

Today we intercepted the messenger. He had parked the package a long way from our entrance. When we asked him to at least put the parcel in front of our terrace (the way is shorter than to our front door) - we were only furiously bullied and insulted in a language unknown to us.

We are now avoiding orders and online shops that only offer shipping by DPD.

A complaint there is also useless. You are only one among thousands ...