Mark Powell

Review of Ferman – Harley Davidson(Brand...

I recently brought my 1995 Softtail in to Harley-D...

I recently brought my 1995 Softtail in to Harley-Davidson of Tampa for some maintenance items and had a great experience in getting my bike prepped for Daytona Bike Week..
Mike "Tiny" Barnwell was my Service Advisor and he kept me fully informed through out the process. Tiny was great in that he realized how special this bike is to me and somehow he managed to come in under his initial price estimates - how often has that ever happened ?? I'm happy to refer anyone I can to Tiny, it's great dealing with a pro.
Troy "Turtle" Blanchard did an awesome job as well - he was able to modify the heated grips so they would fit my 20-year old Harley. Turtle gave me the feeling that he was looking after my Softtail like it was his Harley. He went over the bike from one end to the other. My new Day Maker headlight does just that. Tremendous visability. Great job Turtle !!
Tawnya Oden took fantastic care of me in the Motor Clothes department too. She was able to track down a couple of items from other stores within your group and she also reminded me of your Thursday "Happy Hour" so I could maximize my Rewards points. Tawyna, you are fantastic and your knowledge and professionalism is second to none !!
Thanks to everyone that was involved, you made this the most enjoyable service visit and motorclothes purchase in the last twenty years of my H-D ownership.
Keep up the good work Harley-Davidson of Tampa !!!