caress smith

Review of Ocean Waters Hotels and Resort...

Arrived in room as soon as I cut the light switch ...

Arrived in room as soon as I cut the light switch on 2 roaches were spotted. Contacted front desk, they advised they were putting us in another room however, we wouldn't be able to have access to our balcony! What was the purpose of an ocean view if I'm unable to access the balcony that comes as a room feature? Very dissatisfied!