This place is in serious need of a maintenance. Th...

This place is in serious need of a maintenance. The pools are sooooo dirty. Dead leaves everywhere, murky water. Generally staff are quite pleasant except for the one who check us in. Despite it being already 5pm, and 3pm is check in time, our room is still not ready. When we finally got our room, there is someone still cleaning our jacuzzi pool. The area is huge but there isn't a tour by the staff to orientate us around unlike most 5 stars hotel. Definitely will not be back here again.