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Review of FastTrack

4 years ago

Been a customer for almost a year until I realized...

Been a customer for almost a year until I realized that I'm just wasting my time and nerves. Extremely disorganized pickup at both departure and arrival. Instead of having a designated pick-up location at the parking lot, they drive around every isle collecting people for 20 minutes before heading off. Extreme lack of shuttles / drivers makes you wait at the terminal for over an hour and then fight over a spot when one arrives. One time they decided to valet park our car because they got overbooked, only to get yelled at later by their manager that they weren't supposed to do that without us signing a waiver - had to double park ourselves at the end and miss our flight because the whole mess took an hour... So many other options nearby that you might want to consider for the same exact price...

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