barbara walton

Review of rateGenius, Inc.

This company is horrible. They under paid my ori...

This company is horrible. They under paid my original lender leaving a balance on the original loan. We called, they blamed us and the rep named Anna hung up. Fortunately for us our previous lender helped us resolve the situation on their end. Rate genius doesn't care about any issues once they've made their money off of you. The customer service is terrible! I am heading to the Better Business Bureau's website to file a complaint there against them.