I had really bad experiences in this Saturn store....

I had really bad experiences in this Saturn store. Especially in the smartphone department. If I make the effort to go here and leave my money there, which is not enough, then I also have the right to be treated accordingly.
I also asked my followers on Instagram if they had any similar experience, and in fact a lot came out.
And one employee was even described twice by strangers. That should mean something. Myself and a few more think that something definitely has to change there before becoming a customer again.
The screenshots of the messages or answers I do not add here now.