Decent sized rooms for a city centre hotel. Clean ...

Decent sized rooms for a city centre hotel. Clean and convenient location.
However, when I stayed there in February 2019, I requested to borrow an umbrella due to inclement weather. Over 3 consecutive days, hotel said that they do not have any! Ridiculous excuse considering the stature and price of the hotel. Embarrassing to lack even basic necessities like umbrellas.
Please do not use excuses such as bad weather and unexpected demand. When guests ask to borrow umbrellas, it is of course due to bad weather!