I've never written a Google review before, but I w...

I've never written a Google review before, but I wanted to quickly say that I would avoid Columbus Worthington Air if you're looking for a new HVAC system, especially if you live in an older home. We live in a cape cod style home in Clintonville and had both our furnace and AC replaced. The AC unit does not keep the house cool. It's considerably worse than the AC unit from the 1980s that it replaced.

CWA did respond to my requests to have someone come look at it, but that only resulted in someone coming out to tell me the unit is working properly even though it was consistently around 79 degrees in my daughters room. I've repeated this process with them 5 or 6 times, always starting over from square 1 explaining the problem to someone new, and getting the same result.

I'm not an HVAC expert, but I know that I used to be able to keep my home at 75 degrees in the summer and the unit they installed struggles to do that any time the temp rises above 80 outside. I took the time to write this review because I selected CWA based on their "comfort guarantee" and I felt let down.