My husband orders a part for my acura and we pay f...

My husband orders a part for my acura and we pay for next day air. We order the part early enough that we know they have time to get it picked and shipped to make it to us today (8/28/18). Its currently 8:40pm and the package has not arrived and according to the delivery statement, it should have been here no later than today by 8pm. There is also no customer service so we have to click around the website to find out what help link applies to our problem and it can get pretty frustrating at this point... hopefully its here by tomorrow morning but as of right now, very sad service. I hope we get a refund on the next day air since that clearly didn't happen.