Nextep will go out of their way and say anything t...

Nextep will go out of their way and say anything to get your signature on that doted line, and even the owner / CEO of the company calls you to butter you up, but as soon as you signed the contract, be aware. Delays after delays, mistakes after mistakes. They had over 2.5 months to get ready for my first payroll, and nothing was done and it was extremely stressful to do the set up on the day of the payroll. To this date the employees' calendar for vacation and sick days are not set up because by the time, it's up to date, weeks has past and we have to resubmit the updated info so this never got done so we gave up on it. All the little small details they promised they can do, but now they can't do it. Today the file employment tax under their tax ID after we told them in writing numerous times that we want it under our company's name and tax ID. Then they try to tell us what's best for my company. They never listen to their clients and do whatever is best for them financially and nothing else matters to them. Nextep pushes you to use their "services" but the only person who benefits from their services is them by making money, not you. We have asked to speak with the CEO, Brian Fayak (who was readily available before we signed the contract) for over a week now but we haven't hear from him.

I regret signing a contract with them and it's been a very difficult 3 months. I would not recommend this company to anyone.

Dr. B