Recently, I was helped by two very helpful and out...

Recently, I was helped by two very helpful and outstanding customer service reps. I had a banking issue that caused a suspension of my services. After verifying that my bank had put a hold on these payments I was able to get reinstated on my sr22 insurance. What was VERY great was that since I reinstated the same day that my policy was suspended, I will avoid a huge fine with the dmv!. These two employees really did a great job helping me, and even stayed a little late to take my phone call the second time (I was calling several minutes past your posted hours and the voicemail had been turned on for the night). The two ladies were Emma, and Vanessa B., and they really went the extra mile to help me resolve my issue. They were patient, polite, and professional. You are lucky to have great employees representing your company so well, particularly given that customer service primarily deaths with frustrated customers. I highly recommend gainsCo to friends and family!