Had a great time stayed in building two. The shutt...

Had a great time stayed in building two. The shuttle to Universal Studios was great! Two things need to be fixed for this to be a five star experience though.

We were told that the gym opened at 6:00. We showed up and it was closed. So I call the front desk and said hey we're at the gym and no one is here opening it up. So the guy who answered the phone told me in an extremely snotty voice "well it's 5:59". Finally at 20 after the security guard came by and opened the gym. We get in and there are no fans or AC that we can see. 20 minute jog with no fan is miserable. There also wasn't any wipes or towels to clean the equipment. My treadmill had sweat on it from someone else. Gross.

The other issue we had was with the elevator! It kept opening part way and then getting stuck like that and it made us super nervous! Needs to be fixed immediately.