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Noah Tompkins

4 years ago

I hate this insurance company.... you call the cus...

I hate this insurance company.... you call the customer care line to make sure the doctor you have an appointment with is in the "network" the person you talking to on the phone says yes but when you get the bill and find out in fact he's not first time I can understand. the second time shame on me but know I have let it happen three times now. now when I call it seem that the people that are suppose to be helping you are just talking at you and using industry terms that I don't understand because I am not an insurance agent. Then on top of that I get a doctor that I am not comfortable with and all se dose pretty much tells me that I am fat and need to go to a weight management specialist called its not covered maybe you should send out a list of what is covered it would be a lot shorter then what is not covered

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