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Anna Wong

3 years ago

Exterior architecture is nice but interior floors ...

Exterior architecture is nice but interior floors need replacing including elevator floors. Interior narrow hallways were plain white and carpet was a dull color. Room doors were also cheap looking wood.

Old bathtubs,tile and toilets appear permanently stained in second floor rooms and also need replacing! I was appalled at the overall condition especially since paying $230 plus a night! Tiny bathrooms too.

Rooms on street side are noisy from traffic. I was shown a few other rooms to find a quiet er one and was hoping to find a renovated bathroom but settled for one with a stained bathtub but replaced wall tile at least.

Bellhop,valet,and check in staff were courteous but need to wear nice uniforms instead of casual wear. Their attire made me wonder if the valet etc. were actual employees at first.

Rooms lacked dressers and bathroom counter space. However I did appreciate the long separate vanity counter with a chair.

Amenities lacked the usual shower cap, sewing kit, and bathrobe.

I would have been happier at the nearby Best Western my sister used as it had free parking and decent bathrooms.

Valet service/parking is outrageous at about $35/night and the valet doesn't even open the passenger door for ladies!

Included breakfast was in a nice dining hall but selection was sparse with only orange juice, coffee and tea beverages. Yogurt, cold hard boiled eggs, instant oatmeal & fruit was ok. Couldn't find salt and pepper for my egg.

Only one type of slightly dry muffin and loaf bread along with other bread for toast. Overall disappointed as there was no danish, bagels, hot chocolate, and cranberry juice.

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