AWFUL SERVICE. AWFUL CUSTOMER SERVICE. RUDE AND ...

AWFUL SERVICE. AWFUL CUSTOMER SERVICE. RUDE AND UNPROFESSIONAL. Scheduled an appointment, got a call the next day that they had to cancel and no option to reschedule, and an "OH WELL" attitude, they do not care at all. My card was charged for a service I won't even be getting, which yes i'm sure will be refunded. DO NOT USE THIS COMPANY, they are extremely difficult. & no i don't need a reply from the owner appologizing and telling me to contact them, i already contacted them directly and they dont care.

***NOTE TO OWNER: I spoke with your company on the phone today and they told me oh well we cant help. maybe you should talk to your staff about customer service and being polite. I don't need you to look up my order number i spoke with your staff already and they don't care.

... Yes as i said in my initial review, i'm not worried about the money. It's the way i was treated, and by reading the reviews on here i am not the first and won't be the last. All of the owner's responses are so defensive too, uncaring "well we don't have your full name or order number" "you didn't give us your email address" ... take responsibility and fix your staff, they are rude and unprofessional.