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PapaC

4 years ago

BUY ELSEWHERE!

BUY ELSEWHERE!
AVOID SERVICE DEPT!
This dealer sweetens you in the front and stings you in the end.
Will shop elsewhere next purchase.
Salesman was personable but new and lacked vehicle knowledge.
Service dept is AWFUL and has made CRITICAL SAFETY mistakes on my vehicle.
Sent a customer who purchased and never received the promised spiff $ from young "Red".
I ended up with a Certified vehicle which had front end problems, both charging ports don't work (service just says oh, its not the fuses), I've had brake problems they cant locate. The vehicle is poorly capable of pulling a trailer because of "Texas Edition" gearing which the salesman should have advised me about (he was told I was pulling a heavy trailer and late said it shouldn't pull it). After a year I am unhappy with the vehicle but EXTREMELY unhappy with the dealership. Made a service appt. two weeks ago and when I arrived I wasn't even on the schedule. I walked out and will go to a responsible dealership. I found a review posted by Rick G of San Antonio on the site YELP as it pertains to Aransas Autoplex. It will make you think twice especially if you are buying a dealer warranty.

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