Wasn't so impressed with the standard room. Sort ...

Wasn't so impressed with the standard room. Sort of small and just the basics provided. When checking in, we did not receive any information on amenities. Had no idea where anything was or how to get there. We had to explore on our own which was sort of a pain and we left the resort still feeling we were in the dark. It was my 40th birthday, which we mentioned in the reservation but it was never acknowledged. The staff was okay, not mean but not genuinely nice either. Since we didn't know anything about the property, my husband asked where to get breakfast (to the manager) and he said the Lantana restaurant is your only option. My husband had to prod him to get more info that we could drive to Marble Falls to eat or get donuts. Just not forthcoming with information at the front desk.

The second night of our stay, we were packing our things and I started to make the bed when I saw I had a bug in my bed that was still alive. Don't think it was a bed bug but I despise any type of bug so not a great experience...guess it happens though (although have never had this issue at my house).

Also, be careful at the yacht club beach. My kids were playing with their toys in the sand, when we went to check on the rest of our family at the pool. Probably were gone for 20 min. Went back to collect our items and someone had stolen our 2 sand pails and shovels. There was noone on the beach when we left except a couple that just got married so can't imagine they needed the buckets to play in the sand.

I can say that the property is breathtaking. Very unique with beautiful landscaping. Pretty neat that you can order food and drinks and have them delivered to you at the pool/beach.

I have to say that I mentioned a couple of these items to the front desk when checking out and they were nice about it but can't say that customer service is a priority. They did finally show me the map that we were suppose to get when checking in. They told me I could of asked guest services but no one was there when we needed them. I think this could have been a great way to celebrate my birthday if a few things were changed.