Stacy Belcher

Review of The Farley Center at Williamsb...

I was not a patient here, but my significant other...

I was not a patient here, but my significant other was directed here by an attorney (which should be enough said right there), but this place lacks organization and communication. In 10 days, they moved him around 3 times; he didn't need to detox but one day but didn't want to move him as was told they didn't want to have to clean another room if he wasn't staying an entire month (which he could not due to work restrictions).
He had to keep the staff on their toes about his treatment plan and had to instruct counselors on next steps. During group meetings, they favored 2-3 patients instead of balancing out each patient. I was given information for his "primary care" and received 1 phone call (while I was at work so I missed it and she didn't leave a message) and could not call back. When calling, you cannot leave a voicemail so I sent a fax as that was my only option and never heard anything back...so much for spousal support. Apparently, their phone lines were down for an entire day, so I did not hear from him and was extremely worried. Bottom line, it appears they are good for legal trouble or a quick fix where you have to direct your own care, but if you are serious about treatment and want your loved ones involved, I suggest you do you research and look elsewhere.