Elvis Ligu

Review of DPD

I ordered a set of house appliances from a site he...

I ordered a set of house appliances from a site here in Germany. The issue is that I wanted that delivered in my new house, which I will get in in 15 days. To my surprise this site started sending all the packages alone and not together. I called them, and they told me, you just refuse the package and it will be cancelled! Then I tried to find a way to communicate with DPD to cancell the delivery but it was impoossible. I waited on call which lasted more than 5 minutes of a stubid music and no response, and it charged me 0.60euro. To my surprise they delivered it to the Neighbor which I don't even know who is he, and he is going to keep my home appliances now for 15 days! Well done DPD, people some time should learn how to walk backward not just forward!