Booked a king room last night. The heating is off ...

Booked a king room last night. The heating is off when I enter the room, and the temperature inside is 12 degree....Ok...so I turned on the heater and it was so weak...I had to wear my downfilled jacket and waited 4 hours to get the room temperature to 20 degree. Omg....it was such a miserable and cold night. I went down to talk to the manager at front desk, it was an old Indian guy, he doesn t care at all and seems like he was in a bad mood. Not even a sorry was said.