Could easily be a 5-star hotel but for a few glari...

Could easily be a 5-star hotel but for a few glaring oversights.

A very appealing arrival portico leads to a very confusing lobby area dominated by pizzeria. The registration desk is tucked away in an opposite corner. A desk which is non-functional with only a Sign to proceed to the elevator to the first floor to check-in.

The upstairs registration area looks more like a lounge/restaurant lobby. In fact, one has to pass directly through a cramped registration/front desk area to enter the main restaurant/buffet. A very awkward arrangement dragging luggage along during this discovery adventure.

Americans may find the lighting controls in the rooms somewhat confusing. No one elected to mention at check-in but nothing electrical in the room works until one places one of the door access cards into the mysterious slot on the wall just inside the front door. A slot which is curiously not labeled and nearly invisible, especially in the dark. When activated by the card insertion, the adjoining light switches do not illuminate the entry hallway, they control the bathroom fixtures! Room lights are managed by switches on either side of the bed on the other side of the room!

Plan to spend time experimenting with the various on/off combinations as alternate presses can have different lighting results. I'm sure all these options are very convenient, once you get the hang of them but if is dark on your arrival be prepared with a light of some sort!

When I asked for assistance from the front desk the response was prompt but surley and quite off-putting - as if anyone not able to discover all this on their own was dim- witted and clarification unnecessary. His contemp for the uninitiated was painfully obvious but left me anxious about what other initiations I may have to endure.

I will say the breakfast buffet, while relatively expensive, was very good. You will have to wait until it opens at a tardy 7am, but as nothing else is nearby - just wait for it if you can or suffer the in-room instant coffee. No Kureg, just a hot kettle.

Other oddities include no wash clothes provided but an abundance of fancy toiletries-soaps and such.

Final heads up, if your flight is delayed and you miss your scheduled check-in they will cancel the reservation -pre-paid or not- without a refund.