Dora Iri anin

Review of Zel-Cos d.o.o.

The enter, space and delete keys stopped working o...

The enter, space and delete keys stopped working on the laptop. The space button was already being repaired by them a couple of months ago, it was repaired in one day under warranty. After we took it for repair, we were told that we would be contacted by the service in a few days after the laptop passed the diagnostics. No one answered for 3 weeks, and the description of the work order on the page indicated that new parts for the laptop were waiting. They contacted us after 20 days and told us that the warranty for the laptop was denied due to finding liquid under the keyboard (no one watered , there was no word about that liquid when it was last repaired) and asked for 900 kuna for the repair after their laptop had been standing for three weeks, and the bill states that the price of the keyboard is 430 kuna. The staff is extremely rude, I would not recommend this service.